Cost overview

UK Economy: £3.99 — 2–5 working days
UK Next Day: £5.99 — Order by 4pm (Mon–Fri)
Europe: From £5 — 3–15 days (Duties payable by customer)
Rest of World: From £15 — 3–15 days (Duties payable by customer)
Returns: Within 14 days — items must be in original, unused condition

Need to know more: email us at hello@pretzelandjam.com

Received your parcel but something’s wrong?

Let us know within 48 hours so we can raise it with the courier.

UK Deliveries

• Economy Delivery (2–5 working days): £3.99

• Express Delivery: £5.99
  (Order by 4pm Mon–Fri for dispatch same day)

Europe

Guide pricing — final shipping rates shown at checkout (weight-based).

Estimated delivery: 3–15 days. Cost dependant on country to send to.

Duties and taxes are the responsibility of the recipient.

Rest of World

Tracked delivery worldwide: 3–15 days (destination and weight-based).

Final shipping rates shown at checkout.

Local duties and taxes may apply — these are the customer’s responsibility.

Customs, Duties & Taxes

• Europe & Rest of World: Duties/taxes may apply and are payable by the customer.

Dispatch & Tracking

• Orders placed before 3pm (Mon–Fri) are dispatched the same day.

• Tracking details are sent as soon as your order ships.

• If your parcel looks delayed or arrives with issues, please contact us within 48 hours so we can investigate.

Returns

Changed your mind? No problem.

You can return items within 14 days, provided they're unused and in original condition.

Exclusions may apply. See our Returns & Exchanges page for full details.